Collaborative Intelligence: Humans and AI Are Joining Forces

Positioned for the future

To take full advantage of this collaboration, companies must understand how humans can most effectively augment machines, how machines can enhance what humans do best, and how to redesign business processes to support the partnership.

The Harvard Business Review, (August 2018 ) points out the way AI will radically alter how work gets done and who does it,. The technology’s larger impact will be in complementing and augmenting human capabilities, not replacing them. HBR research involving 1,500 companies found that firms achieve the most significant performance improvements when humans and machines work together.

Five Principles to Help Companies Improve AI Initiatives

  1. Reimagine business processes

  2. Embrace experimentation/employee involvement

  3. Actively direct AI strategy

  4. Responsibly collect data

  5. Redesign work to incorporate and cultivate related employee skills.

Companies adopting these principles perform better in terms of speed, cost savings, revenues, or other operational measures. Based on a survey of 1,075 companies in 12 industries,

To read more on how your company can use AI to get work done better,  click here.

Source: HBR, August 2018


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